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Avaya Certification Training by Koenig Solutions

Koenig delivers Avaya training through the Avaya Edge Partner Program, with certified instructors delivering ASTA and ASAC credential-aligned sessions. Our pass rate exceeds 90% across virtual deliveries in over 30 countries.

Avaya Authorized Learning Partner — Access to official Avaya Professional Credential Program courseware
Avaya-Certified Trainers — Delivering ACIS, ACSS, ASRA and ADRA certification tracks
Trained 500+ Professionals — With a 92% exam pass rate across Avaya certifications
Flexible Start Dates — Covering Associate to Certified levels via live virtual delivery
Koenig Solutions Avaya certified professional1 Koenig Solutions Avaya certified professional2 Koenig Solutions Avaya certified professional3 Koenig Solutions Avaya certified professional4 Koenig Solutions Avaya certified professional5
★★★★★
500K+ certified professionals
95%
Exam Pass Rate
300+
Certified Trainers
100+
Avaya Courses
33+
Years of Excellence
500,000+
IT Professionals Certified
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Avaya Certification Training with Koenig Solutions

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Top Avaya Technology Areas

Explore official Avaya certification paths across every technology area.

Microsoft

Learning Paths

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PMI

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CompTIA

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PECB

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Learning Formats

Learning That Fits Your Life

Four formats. One quality standard. Every option comes with the same expert instructors, official courseware, and money-back guarantee.

01 / 08
Guaranteed Schedules

Upcoming Batches — September 2026

Every batch listed here is guaranteed to run. No cancellations.

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Exclusive advantages that set Koenig apart from every other training provider

Why Choose Koenig

What You Get With Koenig
That You Won't Find Elsewhere

Official Avaya training for industry certifications with flexible global delivery options

33+
Years training IT
500K+
Alumni worldwide
95%
Exam pass rate

Official Avaya Authorized Learning Partner

Expert Avaya Certified Instructors

Standardized Official Avaya Courseware

Immersive hands-on virtual lab access

Flexible 1-on-1 private batch modes

Guaranteed-to-run scheduled training dates

Global training across 100 countries

Comprehensive dedicated post-training support

Ready to get Microsoft certified?
Talk to our advisor — free consultation

Join Our Live Expert Webinars

Free live sessions led by certified instructors — register and attend from anywhere

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Recognition

Awards & Recognition

Recognized by global vendors and quality bodies for training excellence

10+
Awards & Certifications
6+
Global Partners
15 Yrs
Great Place to Work
3×
Partner of the Year Awards
Winner of Microsoft Training Services Partner of the Year Award

Winner of Microsoft Training Services Partner of the Year Award

2025
Winner of Microsoft's ANZ Superstar Campaign

Winner of Microsoft's ANZ Superstar Campaign

2024
Winner of Microsoft's Asia Superstar Campaign

Winner of Microsoft's Asia Superstar Campaign

2022
Finalist – AWS Partner of the Year

Finalist – AWS Partner of the Year

2024
Winner of EC-Council ATC of the Year Award

Winner of EC-Council ATC of the Year Award

2024
Winner of the PECB Titanium Partner Award

Winner of the PECB Titanium Partner Award

2024
Certified as a Great Place to Work
Great Place to Work

Certified as a Great Place to Work

2011–2025
Winner of RedHat Gold Partner of the Year – Non-Retail (GLS India)

Winner of RedHat Gold Partner of the Year – Non-Retail (GLS India)

2025
Winner of RedHat Gold Partner of the Year – Non-Retail (GLS India)

Winner of RedHat Gold Partner of the Year – Non-Retail (GLS India)

2024
Winner of the Red Hat Partner of the Year Award

Winner of the Red Hat Partner of the Year Award

2023
The Honest Comparison
How Koenig Stacks Up Against Every Alternative

Every factor that determines whether you actually pass your Avaya exam — rated across every training format available.

Koenig
Official Avaya Partner
11
/11 criteria ✓
Authorised Provider
Other authorised partner
4
/11 criteria
Legacy Provider
Traditional classroom
2
/11 criteria
Self-Paced Platform
On-demand video
2
/11 criteria
Free Platform
Self-study / free tier
4
/11 criteria
Criteria KoenigOfficial Avaya Partner Authorised ProviderOther authorised partner Legacy ProviderTraditional classroom Self-Paced PlatformOn-demand video Free PlatformSelf-study / free tier
Trainer Quality & Credentials
Certified Trainers✓PartialPartial××
Live Instructor-Led Classes✓✓✓××
1-on-1 Private Training✓××××
Avaya Authorisation
Official Avaya Authorised Partner✓✓Partial×✓
Official Avaya Courseware✓✓Partial×✓
Flexibility & Access
Flexi / Any-Day Start✓××✓✓
On-Site / Fly-Me-A-Trainer✓✓✓××
Global Delivery (50+ countries)✓PartialPartial✓✓
Results & Trust
Avaya Exam Pass Rate
95%
vs 60–70% industry avg
~70–75%Not publishedNot trackedVariable
Entry Price (Fundamentals)
~$795
best value
~$1,500+~$1,400+$15–30/moFree
Verified Student Reviews18,400+ · 4.9★LimitedLimitedHigh volumeN/A

Data sourced from public pricing pages and review platforms. Accurate as of March 2026. Partial = available in select regions only.

FAQs

Got Questions? We've Got Answers.

Everything you need to know about Avaya certification training with Koenig Solutions.

Avaya certification training validates expertise in Avaya's communication, collaboration, and contact center solutions through role-based credentials. Koenig Solutions delivers instructor-led Avaya training aligned with official learning paths. While specific authorization level details are not publicly listed, Koenig offers courses mapped to Avaya's credential exams.
Koenig offers training for key Avaya credentials including Avaya Aura Core Components Implement (71201T), Avaya IP Office Platform Implement (77202T), and Avaya Aura Communication Applications Implement (71301T). These align with current Avaya Online Tests that validate implementation and support skills across core platforms.
Avaya training is designed for IT professionals, system administrators, support technicians, and solutions engineers working with Avaya environments. Learners should have foundational knowledge of IP networking and telephony systems. Courses cater to intermediate and advanced levels, with no formal prerequisites for entry-level credentials like Avaya Services Technical Associate (ASTA).
Avaya does not mandate formal prerequisites for most Online Tests, but recommends completing relevant training before attempting exams like 71201T or 77202T. For higher-level roles, prior experience with Avaya Aura or IP Office platforms is strongly advised. The ASTA credential replaces retired ACIS/ACSS and requires no prior certification.
Avaya Online Tests consist of 30–60 multiple-choice questions with exhibits, lasting 60–105 minutes; passing scores are not publicly disclosed. Exams are delivered via the Avaya Learning Center. Koenig offers exam vouchers as an optional add-on, though Avaya Online Tests are free to attempt directly through Avaya’s platform.
Avaya courses at Koenig typically run 32–40 hours and are delivered live online in 1-on-1 or private batch formats. Guaranteed-to-run dates are available, and training can be customized. Classroom delivery is offered upon request. Flexible start times accommodate global learners.
Avaya training at Koenig starts at approximately ₹22,359 INR without labs. Fees include live instruction, official e-courseware, and access to hands-on labs as an optional add-on. Pricing varies by course and region, with bundled packages available for comprehensive skill development.
Avaya Online Tests are free of charge globally, while retired proctored exams previously cost $125 USD. Current credentials like ASTA use free Online Tests, which are separate from training fees. Koenig includes exam preparation but charges extra for voucher facilitation services if required.
Avaya certification enhances job prospects for roles such as unified communications engineer, contact center specialist, and VoIP administrator, with certified professionals seeing up to 20% higher salaries in technical telecommunications positions according to industry benchmarks. Credentials validate hands-on expertise sought by enterprises and service providers.
Koenig delivers Avaya training for enterprises via private batches, on-site delivery, and virtual instructor-led sessions for global teams. Volume pricing is available, and custom schedules can be arranged. While Avaya ClassPort credits are accepted by Avaya directly, Koenig coordinates training fulfillment based on client procurement models.
Avaya no longer enforces mandatory recertification for current credentials like ASTA, which are issued without expiration dates. Previously, ACIS and ACSS required renewal every two years. Avaya reserves the right to introduce expiration dates in the future, but no active renewal policy is currently enforced.
Candidates who fail an Avaya Online Test may retake it after re-registration, with up to three initial attempts allowed. After three failures, completion of recommended training is required before a fourth attempt. There is no waiting period between attempts, and failed tests do not incur fees.
Still have questions?
Talk to a Avaya certification advisor — free, no obligation.
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Training Professionals
Across 50+ Countries

From our headquarters in India to training centers across UAE, Iraq, Saudi Arabia, UK, USA, Singapore, Australia, and more — Koenig delivers Avaya certification training in 50+ countries.

50+
Countries
500K+
Trained
33+
Years
95%
Pass Rate
Koenig training locations worldwide
Top Vendor Partners

Train with Industry Leaders

Koenig is an authorized training partner for the world’s leading technology vendors, delivering globally recognized certifications.

Top Vendors
★ Platinum Partner · Cisco

Cisco

From CCNA to CCIE — master networking and security with Cisco’s premier learning partner.

Our Expertise

  • CCNA 200-301 Network Associate (9,800+ enrolled)
  • CCNP Enterprise Core (ENCOR)
  • Cisco CyberOps Associate
  • Cisco DevNet Associate
Explore Cisco Courses →
Cisco
60+Courses
PlatinumPartner Level
8K+Certified
★ Advanced Partner · AWS

Amazon Web Services

Build, deploy and scale on the world’s most comprehensive cloud platform.

Our Expertise

  • AWS Solutions Architect Associate (5,747 enrolled)
  • AWS Cloud Practitioner (4,593 enrolled)
  • AWS DevOps Engineer Professional
  • AWS Security Specialty
Explore AWS Courses →
AWS
45+Courses
AdvancedPartner Level
10K+Certified
★ Authorized Partner · VMware

VMware

Master virtualization, cloud infrastructure and modern data centre with VMware certifications.

Our Expertise

  • VMware vSphere: Install, Configure, Manage
  • VCP-DCV Data Center Virtualization (3,200+ enrolled)
  • VMware NSX-T Data Center
  • VMware Carbon Black Cloud
Explore VMware Courses →
VMware
35+Courses
AuthorizedPartner Level
6K+Certified
★ Gold Partner · Oracle

Oracle

From Oracle Database to Oracle Cloud — become certified on the most widely deployed enterprise technology.

Our Expertise

  • Oracle Database 19c Administration (4,100+ enrolled)
  • Oracle Cloud Infrastructure Architect Associate
  • Oracle Java SE 17 Developer
  • Oracle Autonomous Database Specialist
Explore Oracle Courses →
Oracle
50+Courses
GoldPartner Level
7K+Certified
∞  50+ Global Vendors

Explore All
Vendor Partners

Beyond our top picks — Koenig is authorized by 50+ global technology vendors. From VMware, Google Cloud, Salesforce and Oracle to niche certifications across cybersecurity, cloud, networking and project management.

50+VENDORS
3,000+COURSES
500K+TRAINED
Explore All Courses →
Google Cloud CompTIA Salesforce PMI EC-Council ISACA ITIL Red Hat Tableau Python Inst. ServiceNow + 39 more