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Explore Microsoft Dynamics 365 certification and training courses — delivered live by certified instructors.
Microsoft Dynamics 365 is a suite of intelligent business applications published by Microsoft that integrates CRM and ERP capabilities to streamline operations, enhance customer engagement, and drive data-driven decision-making across sales, service, finance, and supply chain functions. It is part of Microsoft’s cloud-based enterprise platform, designed to work seamlessly with Microsoft 365, Azure, and the Power Platform. Key components include Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, Dynamics 365 Finance, Dynamics 365 Supply Chain Management, Dynamics 365 Project Operations, Dynamics 365 Human Resources, Dynamics 365 Commerce, Dynamics 365 Business Central, Dynamics 365 Customer Insights - Data, and Dynamics 365 Customer Insights - Journeys, along with cross-app capabilities and AI-powered Copilot features that enhance productivity and automation across workflows. This technology is for business analysts, IT professionals, functional consultants, and operations managers who need integrated, scalable solutions to optimize enterprise processes, unify customer data, and leverage AI-driven insights across finance, supply chain, customer service, and sales functions.
Core Configuration
Configure Dynamics 365 Sales core features and business process flows
Model-Driven Apps
Build and extend model-driven apps using Power Platform
Power Automate
Create and manage Power Automate cloud flows for automation
Dataverse Fundamentals
Design and manage data models in Microsoft Dataverse
Security Model
Configure role-based access and security in Dynamics 365
Integration Skills
Connect Dynamics 365 with Microsoft 365 and Teams
The building blocks every Microsoft Dynamics 365 solution is made of
See what your official Microsoft Dynamics 365 certification looks like. Download a sample — then let our advisors map the fastest path to earning the real one.
MB-800Business Central Functional Consultant
MB-230Customer Service Functional Consultant
MB-310Finance Functional Consultant
MB-330Supply Chain Management Functional Consultant
MB-500Finance and Operations Apps Developer
MB-820Business Central Developer
Official credential badges — shareable on LinkedIn
Four formats. One quality standard. Every option comes with the same expert instructors, official courseware, and money-back guarantee.
Every factor that determines whether you actually pass your Microsoft Dynamics 365 exam — rated across every training format available.
| Criteria | Koenig | ALP Provider | Legacy Provider | Self-Paced Platform | Free Platform |
|---|---|---|---|---|---|
| Trainer Quality and Credentials | |||||
| MCT-Certified Trainers | Partial | ||||
| Live Instructor-Led Delivery | |||||
| 1-on-1 Private Training | Partial | ||||
| Microsoft Authorisation | |||||
| Official Microsoft ALP Status | |||||
| Official Microsoft Courseware | |||||
| ESI / EA Credits Accepted | |||||
| Flexibility and Access | |||||
| Any-Day / Flexi Start | Partial | ||||
| On-Site or Fly-Me-Trainer | Partial | ||||
| Global Delivery Reach | Partial | ||||
| Results and Trust | |||||
| Exam Pass Rate | |||||
| Entry Price (Fundamentals) | ~$745 · best value | ~$1,500+ | $15-30/mo | Free | Free |
| Verified Learner Reviews | 18,400+ · 4.9★ | Limited | N/A | N/A | N/A |
Data sourced from public pricing pages and review platforms. Accurate as of March 2026. Partial = available in select regions only.
Verified reviews from learners certified on Azure, AI, Security, and more.
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