MS-4023: Explore Microsoft 365 Copilot Chat
MS-4023: Explore Microsoft 365 Copilot Chat is a premier Microsoft training course designed to help professionals master AI-driven productivity. This course resolves manual content creation bottlenecks by teaching you to leverage generative AI within the Microsoft 365 ecosystem. With AI adoption projected to boost global productivity by 1.5% over the next decade, mastering these tools is essential for your workplace relevance.
This course builds foundational skills for the Microsoft 365 Copilot user certification path. Koenig Solutions provides official vendor-authorized courseware and 30-day lab access, ensuring you gain the hands-on proficiency required to accelerate your career trajectory. Our expert-led instruction empowers you to automate routine tasks and focus on high-value strategy. By completing this training, you gain a competitive edge in an increasingly automated professional landscape.
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Course Overview
The course MS-4023: Explore Microsoft 365 Copilot Chat by Microsoft is designed to introduce business users and productivity-focused professionals to the foundational capabilities of Microsoft 365 Copilot Chat. While not tied to a specific certification exam, this beginner-level training equips learners with practical AI skills relevant to roles such as business analysts, knowledge workers, and office administrators. With 82% of global enterprises already adopting AI-powered productivity tools to streamline workflows, mastering Copilot Chat is becoming essential for modern workplace efficiency. This course provides a structured entry point for individuals seeking to leverage AI within the Microsoft 365 ecosystem to enhance communication, automate routine tasks, and improve decision-making.
Learners engage directly with Microsoft 365 Copilot Chat, the Prompt Gallery, the Researcher agent, the Analyst agent, the Idea Coach, and the Writing Coach—core components of Microsoft’s AI suite. Through hands-on labs conducted in a secure, simulated Microsoft 365 environment, students learn to craft effective prompts, analyze data trends, and generate actionable insights using prebuilt AI agents. A key project involves drafting and refining a business proposal using Copilot Chat’s ideation and writing assistance, simulating real-world collaboration scenarios. These exercises emphasize secure, enterprise-grade AI usage, ensuring users understand data protection protocols while maximizing productivity gains in day-to-day operations.
By completing MS-4023: Explore Microsoft 365 Copilot Chat, learners gain skills directly applicable to AI-enhanced workplace environments, positioning them for roles in digital transformation and intelligent productivity. Microsoft-recognized training like this is increasingly valued, with AI-augmented roles seeing up to 30% higher efficiency and competitive salaries averaging $85,000+ in North America. Koenig Solutions enhances this learning with official Microsoft courseware, 1-on-1 mentoring, and a Guaranteed-to-Run schedule, ensuring reliable access to up-to-date AI training. Graduates are well-prepared to drive innovation and efficiency in organizations leveraging Microsoft’s AI-powered productivity suite.
What You'll Learn
Topics Covered in This Course
Extracted directly from the full course curriculum — every topic below is actually taught, module by module.
Prerequisites
- Active Microsoft 365 Business or Enterprise subscription with an assigned Copilot for Microsoft 365 license.
- Active Microsoft 365 tenant access with necessary permissions to utilize Copilot features.
- Familiarity with the Microsoft 365 admin center interface and organizational data governance and compliance settings.
- Ability to access Microsoft 365 services using a supported web browser, specifically Microsoft Edge or Google Chrome.
- Understanding of organizational data governance and compliance settings that impact Copilot functionality.
- Knowledge of constructing effective prompts for AI assistants within the Microsoft 365 Copilot Chat environment.
How would you like to learn?
For Individuals
Pick the format that fits your schedule
- Choose your formatLive online Classroom Self-paced 1-on-1
- Customised programme built around your goals
- Role-mapped training for your job role
- Hands-on labs and guided practice
- Certification pathways, with optional exam vouchers
- Class recordings
- Free online doubt-clearing session with self-paced courses
- Skill benchmarking and self-assessment
For Teams & Enterprises
Training built around your team, from needs assessment to certified outcomes
- Choose your format, in your time zoneLive online Classroom Self-paced 1-on-1
- Customised programmes built around your team's needs
- Role-mapped training for different team roles
- Hands-on labs and guided practice
- Certification pathways, with optional exam vouchers
- Class recordings
- Free online doubt-clearing session with self-paced courses
- Skill benchmarking and training ROI measurement
- Fly-Me-a-Trainer: a certified trainer comes to your location, with travel and accommodation included
Meet the Experts Invested in Your Success
Certified instructors and course authors who guide you from the first session to certification
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Rajesh Kumar GogiaKoenig Trainer · 12 certifications
As a professional corporate trainer with a deep understanding of various Microsoft technologies, I have gained extensive experience in designing, implementing, and administering training programs. My expertise includes Microsoft Azure Architecting, Designing, Planning, and Implementation, Azure Architect Certified, Azure DevOps, Microsoft 365, and Microsoft Exchange Solutions (Since 4.0 till Exchange Online), Microsoft Exchange Instant Messaging, LCS, OCS, Lync, SFB and Teams with Enterprise Voice Solution. Technical Expertise on SMS, SCCM, MOM, SCOM, SharePoint (from WSS version till SharePoint Online). Handling Azure Security, Cybersecurity, Microsoft Purview (Governance, Compliance) Solutions. In Citrix, journey started from MetaFrame, then moved to Presentation Server, Password Manager, Access Gateway, Smart Access, XenApp, XenServer, CVAD (Citrix Virtual Apps and Desktop), Citrix ADC, Citrix DaaS Deployment and Administration, Citrix MCS, Citrix PVS, Citrix Virtual Apps and Desktops 7 Architect Design Solutions, Deploy and Manage Citrix ADC 13. X with Traffic Management. Handled Corporate trainings and deployments. With a proven track record of success, I am skilled in developing customized training solutions that effectively meet the unique needs of clients. My passion for learning and dedication to staying up-to-date on the latest industry trends enables me to deliver training programs that are both informative and engaging. Associated with Koenig since April-2002.
rajesh.gogia@koenig-solutions.com -
Nitesh ShuklaKoenig Trainer · 43 certifications
I am a passionate IT professional. I provide consultation and training to clients on governance implementation, risk management, and compliance with information systems based on various standards, such as COBIT, NIST, ISO 27001, 22301, ITIL, etc. I am certified in COBIT 2019 foundation, ITIL v4 Foundation, CDPSE, CRISC, CISM, CDPO, ISO 27701 LI (PIMS), ISO 22301 LI (BCMS) ISO 27001 LI (ISMS), and LA. I consult and train business stakeholders to develop information security and privacy-related knowledge and skills for the fulfillment of their job responsibilities and create a culture within the organization for the fulfillment of organizational objectives.
nitesh.shukla@koenig-solutions.com -
Hardik TikeKoenig Trainer · 7 certifications
I am passionate about delivering the best solutions to customers based on their unique requirements. Understanding their needs and tailoring solutions and training accordingly is my forte. My training sessions are highly interactive and adaptable in depth, catering to everyone from novices exploring technology for the first time to seasoned solution architects solving real-world production challenges. With extensive experience delivering training on Microsoft products and Generative AI, I focus on solving industry challenges by integrating automation and AI-powered solutions. My expertise lies in demonstrating how AI can revolutionize workflows, enhance decision-making, and drive business efficiency. I have conducted specialized upskilling programs for executives, including a session at Microsoft Sydney on leveraging Microsoft 365 Copilot to transform business operations. My training enables organizations to harness the power of GenAI to automate processes, extract insights, and improve productivity at scale. I am deeply engaged with the evolving landscape of AI and enjoy discussing its real-world applications with tech enthusiasts. My career in professional certification training allows me to bridge the gap between cutting-edge technology and business outcomes. I firmly believe that Microsoft is at the forefront of AI innovation, driving digital transformation globally. As the leader in enterprise AI solutions, Microsoft empowers businesses with the most advanced AI-driven capabilities, redefining how organizations operate and innovate. Associated with Koenig since November 2021.
hardik.tike@koenig-solutions.com -
Abhishek.Pratap@koenig-solutions.comAbhishek PratapKoenig Trainer · 14 certifications
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Shalini RaghuwanshiKoenig Trainer · 15 certifications
Senior Corporate Trainer specializing in Artificial Intelligence, Sales Transformation, Data Analytics, Data Collection and Quality and AI Strategy, with expertise in AI-ML-DL, Claude, Cursor AI, Copilot, Data-driven decision-making, Power platform, and Fabric. I have delivered impactful training and consulting engagements across Sales, Banking, Marketing, HR, Operations, and Technology sectors. My expertise lies in helping Data teams and customer-facing teams leverage Data tools and AI to improve lead generation, Data collection, quality management, customer engagement, sales forecasting, opportunity management, proposal automation, and revenue growth. I excel at translating complex AI concepts into practical business applications using Excel, Microsoft Azure AI, Power BI, and open-source AI frameworks. Technical Skills: 1. Python for AI, ML, and Data Analysis 2. Azure AI Services 3. Azure Machine Learning 4. Claude, Copilot, ChatGPT, and Cursor AI 5. Data Collection Techniques and quality data handling 6. CRM Analytics & Forecasting Certifications: Azure AI Engineer Associate (AI-102) Azure Data Scientist Associate (DP-100) Azure AI Fundamentals (AI-900) Power BI Data Analyst (PL-300) Power Platform Developer (PL-400) Microsoft Functional Consultant (PL-200) AI+ Sales Practitioner Advanced Sales Practitioner Associated with Koenig since July 2023.
Shalini.Raghuwanshi@koenig-solutions.com -
Shruti ChhabraKoenig Trainer · 5 certifications
Accomplished cybersecurity, data privacy, and AI governance professional with a strong track record in managing security risks across complex industries, including oil and gas. Experienced in addressing professional issues of security management by integrating ISO standards, such as ISO 27001, ISO 27701, and ISO 42001 for AI Management Systems, into organizational security strategies. Skilled in implementing security culture initiatives, conducting risk assessments, and designing crisis management and business continuity plans. Expertise includes delivering high-impact training programs on cyber and information security, incident response, asset protection, and compliance frameworks to corporate clients, government agencies, and consulting firms worldwide. Adept at guiding organizations through AI risk management, regulatory compliance, and responsible AI deployment to strengthen resilience against emerging threats. Associated with Koenig since December 2023.
Shruti.Chhabra@koenig-solutions.com -
arjun.jain@koenig-solutions.comArjun kumar JainKoenig Trainer · 14 certifications
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Mehak Syed QureshiKoenig Trainer · 12 certifications
Experienced Cooperative Trainer with a strong background in Microsoft 365 fundamentals and administration. Proficient in delivering hands-on labs, troubleshooting scenarios, and live demonstrations to prepare learners for managing Microsoft 365 environments effectively. Skilled in Microsoft 365 Fundamentals, Office 365 for the End-User, Microsoft 365 Identity and Services, and Introduction to Microsoft Security, Compliance, and Identity. Worked with esteemed clients such as Tata Consultancy Services Limited (TCS), Infosys, DXC, and Wipro. Known for providing expert support and troubleshooting for Microsoft 365 services and identity platforms, managing authentication, user access, account provisioning, licensing, and security policies. Associated with Koenig Solutions Pvt. Ltd. since June 2025. Associated with Koenig since June 2025.
Mehak.Qurashi@koenig-solutions.com -
Martina Wagih Adly BoulesKoenig Trainer · 4 certifications
Experienced senior trainer with expertise in Microsoft technologies, specializing in Microsoft 365 administration, security, compliance, and AI copilot mastery. Skilled in delivering training programs such as SC-400T00, SharePoint Online for Administrators, and Microsoft Identity and Access Administration. Former clients include reputable organizations like Microsoft Corporation, DUCAB, and ITER Organization. Demonstrated track record in providing technical support, guiding global admins, and conducting tailored needs assessments for clients in various industries. With a background in customer relationship management, sales development, and real estate, this trainer brings a well-rounded approach to training and development.
Martina.Wagih@koenig-solutions.com -
Akash RaiKoenig Trainer · 7 certifications
Mechanical Engineer and Corporate Trainer with strong expertise in CAD-based product design, digital manufacturing, and engineering training . Experienced in delivering professional training programs and engineering solutions using industry-standard tools including Autodesk Fusion 360, Autodesk Inventor, Creo Parametric, SolidWorks, and AutoCAD . Skilled in developing parametric 3D models, assemblies, and manufacturing-ready designs for mechanical and plastic components while applying Design for Manufacturability (DFM) and Design for Assembly (DFA) principles. Proficient in designing plastic parts for injection molding , including draft angles, ribs, bosses, snap fits, wall thickness optimization, and enclosure design. Hands-on experience in CAM programming, machining simulations, and toolpath validation using Fusion 360, enabling efficient transition from CAD models to manufacturing processes. Adept at supporting digital manufacturing initiatives and automation workflows , integrating CAD/CAM knowledge with emerging technologies. Experienced in training engineers and professionals in CAD modeling, product development workflows, and manufacturing simulations , delivering structured technical programs, real-world design case studies, and practical lab exercises. Strong ability to bridge engineering design, manufacturing processes, and modern digital engineering tools to support end-to-end product development.
Akash.Rai@koenig-solutions.com
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What's Included in Your Training
Every enrollment comes packed with resources to maximise your learning and exam success
Exam Preparation Materials
Practice Test Questions (200+)
Certificate of Completion
Post-Training Support (30 days)
Session Recording Access
Free Rescheduling (7+ days notice)
Career Outcomes
of MS-4023 certified professionals report career advancement within 6 months
Salary Impact
Average salary increase reported after obtaining the MS-4023 certification
*Source: Glassdoor / LinkedIn 2025
Job Roles
- Business Analyst
- Project Coordinator
- Operations Specialist
- Administrative Professional
- Customer Success Manager
- Information Worker
Companies Hiring
and 5,000+ organizations worldwide seeking MS-4023 certified professionals
Course Student Reviews
Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.
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“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
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“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
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“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
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“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
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“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
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“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified
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★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified
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★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified
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★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified
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