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Managing Office 365 Identities and Requirements Intermediate

Master secure identity management and hybrid cloud synchronization with our expert-led Microsoft training. This 5-day intensive training equips IT professionals, network administrators, and consultants with the critical skills to deploy and manage identity solutions in modern hybrid environments. It solves the urgent challenge of seamless identity synchronization and single sign-on for organizations migrating to the cloud. The course delivers hands-on expertise in Microsoft Entra ID, federation, and tenant management. This training prepares learners for the Microsoft Identity and Access Administrator Associate certification, such as MS-102 or SC-300. Graduates gain the proven ability to manage cloud identities at scale.

40 Hours (5 Days)
Live Online / Classroom
5+ professionals trained

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Dedicated instructor, your schedule Fastest
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Course Overview

The Microsoft course Managing Office 365 Identities and Requirements (20346D) is designed for IT professionals responsible for evaluating, planning, deploying, and operating Office 365 services, particularly focusing on identity management and infrastructure requirements. This course prepares candidates for the Microsoft 70-346 exam, a key step toward earning the MCSA: Office 365 certification. Target roles include Cloud Identity Administrators, Office 365 Administrators, and IT Support Specialists managing hybrid environments. With over 300,000 organizations worldwide now using Microsoft 365, the demand for skilled administrators who can manage identities and ensure seamless integration between on-premises and cloud systems continues to grow across enterprise IT departments.

Students engage with core Microsoft technologies including Azure Active Directory (now Microsoft Entra ID), Exchange Online, SharePoint Online, and Active Directory Federation Services (AD FS). The course includes hands-on labs conducted in the Microsoft 365 admin center and Azure portal, where students configure real-world solutions such as directory synchronization using Azure AD Connect (formerly DirSync), implement single sign-on (SSO) via AD FS, and manage user identities and group memberships. A key lab scenario involves setting up a hybrid identity model, synchronizing on-premises Active Directory with Microsoft 365, and assigning licenses to users using both the admin portal and Windows PowerShell, ensuring students gain practical experience in managing cloud identities at scale.

This training provides foundational knowledge for the Microsoft 365 Certified Administrator role, a credential recognized across the IT industry for cloud identity and service management expertise. According to industry salary surveys, certified Microsoft 365 administrators earn between $75,000 and $110,000 annually, depending on experience and location. Koenig Solutions enhances this learning path with Guaranteed-to-Run scheduling and access to official Microsoft courseware, ensuring uninterrupted, instructor-led training. Completing Managing Office 365 Identities and Requirements positions professionals to lead identity deployment projects and advance into cloud security and compliance roles within modern digital enterprises.

What You'll Learn

✓"Configure Microsoft Entra ID identity and governance to enhance security and streamline user management in your organization."
✓"Manage user identities efficiently with Microsoft Entra Connect Sync, ensuring seamless synchronization across your enterprise."
✓"Deploy and manage Microsoft 365 tenant roles to control access and improve operational efficiency."
✓"Secure authentication using Microsoft Entra ID policies to protect your organization from unauthorized access."
✓"Implement Conditional Access for Microsoft Entra resources to enforce security policies based on user and device conditions."
✓"Troubleshoot directory synchronization issues in hybrid environments to maintain consistent identity management."

Prerequisites

Recommended knowledge before taking this course
  • Basic knowledge of IT concepts and terminology.
  • Familiarity with Windows operating systems and user interface.
  • Understanding of core networking concepts, including DNS and Active Directory.
  • Experience with Microsoft 365 administrative tasks is beneficial but not mandatory.
  • A general understanding of cloud computing principles will be helpful.
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Certification Exam

Everything you need to know about the 20346D certification exam

Exam Details
Exam Name
20346D
Format
Multiple choice, labs & case studies
Questions
Duration
Passing Score
Validity
Retake Policy
24 hours after first attempt
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Managing Office 365 Identities and Requirements

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Course Curriculum

Structured learning with hands-on labs and real-world scenarios

1
Day 1– MS-102: Microsoft 365 Administrator - Tenant and Identity Foundations
Prerequisite: Requires foundational knowledge of Active Directory Domain Services (AD DS) Execute FastTrack Pilot Planning Provision Microsoft Tenant Accounts Prepare Microsoft 365 Management Validate Datacenter Environment Readiness Configure Datacenter Infrastructure Setup Optimize DNS Record Settings Assess Microsoft 365 Service Health Design Hybrid Identity Strategies
2
Day 2– Efficient User and License Administration
Administer Users via Microsoft Entra ID Control Secure Group Access Manage Distribution Group Lists Automate User License Assignment Script Cloud Identity Management Execute Bulk User Maintenance Restore Deleted User Accounts Govern External Guest Users
3
Day 3– Advanced Microsoft 365 Administration Tactics
Assign Granular Administrator Roles Implement Role-Based Access Control Administer Exchange Online, SharePoint Online, and Microsoft Teams Optimize Tenant Configuration Settings Configure Specific Service Parameters Monitor Real-Time Service Status Manage Technical Support Cases Deploy Multi-Factor Authentication Security
4
Day 4– Deploying Robust Directory Synchronization
Prepare On-Premises Active Directory Deploy Microsoft Entra Connect Configure Directory Synchronization Processes Manage Synchronized Identity Objects Implement Password Hash Sync Enable Pass-Through Authentication Security Configure Seamless Single Sign-On Resolve Synchronization Technical Issues
5
Day 5– Managing Federated Identities and Security
Plan AD FS Infrastructure Install AD FS Server Configure AD FS Proxies Manage AD FS Certificates Monitor AD FS Health Troubleshoot AD FS Performance Migrate Identities to Microsoft Entra ID Analyze Service Health Reports

What's Included in Your Training

Every enrollment comes packed with resources to maximise your learning and exam success

Career Outcomes

78%

of 20346D certified professionals report career advancement within 6 months

Salary Impact

+22%

Average salary increase reported after obtaining the 20346D certification

Typical Salary Range (Global)
Entry$90,000–$115,000
Mid$115,000–$145,000
Senior$145,000–$180,000

*Source: Glassdoor / LinkedIn 2025

Job Roles

6
  • Microsoft 365 Administrator
  • Identity and Access Administrator
  • Office 365 Identity Specialist
  • Entra ID Administrator
  • Cloud Identity Engineer
  • M365 Consultant

Companies Hiring

5,000+
Microsoft Accenture Deloitte Infosys Wipro TCS JPMorgan Chase Capgemini IBM PwC

and 5,000+ organizations worldwide seeking 20346D certified professionals

Real Transformations

Course Student Reviews

Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.

18,400+
Verified Reviews
4.9 / 5
Average Rating
95%
Would Recommend
1M+
Professionals Trained
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified

Frequently Asked Questions

Everything you need to know about the 20346D training course

Is the Microsoft 70-346 certification exam included in the 20346D course fee, and what is the exam cost if separate?
The Managing Office 365 Identities and Requirements 70-346 exam is not included in the 20346D course fee. You must purchase it separately for $165 USD via Pearson VUE. Koenig Solutions offers optional exam vouchers, but standard Microsoft fees apply for registration and retakes, requiring a 24-hour wait between attempts.
What training formats does Koenig offer for the Managing Office 365 Identities and Requirements course, and is Guaranteed-to-Run scheduling available?
Koenig delivers the Managing Office 365 Identities and Requirements course via live online, 1-on-1, classroom, and self-paced Flexi formats. All options feature Guaranteed-to-Run scheduling. This ensures your training proceeds as planned regardless of enrollment, providing reliable access to official Microsoft courseware and expert-led instruction.
How long is lab access provided for the 20346D course, and what type of lab environment is used?
You receive 30 days of lab access for the 20346D course through the Koenig LET Platform. These Microsoft-hosted cloud sandboxes provide hands-on practice with real Office 365 services. You will master identity management and synchronization in a secure, production-equivalent environment accessible from any location.
What is Koenig's rescheduling and cancellation policy for the Managing Office 365 Identities and Requirements course?
Koenig allows free rescheduling of the 20346D course if requested over 10 days before the start date. Changes or cancellations within 10 days incur a 50% fee of the total price. Per our Terms of Service, the same training session cannot be rescheduled more than once.
What is the format, number of questions, passing score, and time limit for the Microsoft 70-346 certification exam?
The Microsoft 70-346 exam consists of 40–60 questions, including multiple-choice, drag-and-drop, and case studies. You have 150 minutes to achieve a passing score of 700 out of 1000. This standard Microsoft assessment validates your practical skills in Managing Office 365 Identities and Requirements.
How long is the MCSA: Office 365 certification valid, and what is the renewal process and cost?
The MCSA: Office 365 certification does not expire and remains on your transcript indefinitely, per Microsoft's policy for legacy credentials. As the 70-346 and 70-347 exams retired on March 31, 2019, no renewal process exists. The certification remains a permanently valid professional achievement.
What post-training support does Koenig provide after completing the Managing Office 365 Identities and Requirements course?
Koenig offers 30 days of post-training support, including class recordings, expert mentor guidance, and exam prep materials. You also benefit from our Happiness Guarantee, which allows a free course retake if you are unsatisfied, ensuring you have the support needed for certification success.
What are the prerequisites or prior experience needed for the Managing Office 365 Identities and Requirements course?
Prerequisites for the 20346D course include professional experience with Windows PowerShell, Active Directory, DNS, and TCP/IP networking. You should possess technical knowledge of cloud-based services and Office 365 components. Proficiency with virtual machines and remote desktop connections is strongly recommended for effective engagement.
What is the average salary for professionals with skills in managing Office 365 identities, and how does certification impact career growth?
Professionals skilled in Managing Office 365 Identities and Requirements earn an average salary of $94,403 in the U.S. Certified experts typically earn 18-25% more than non-certified peers. This credential accelerates your path to roles like Senior Administrator or IT Director, where top earners exceed $150,000 annually.
How does the Managing Office 365 Identities and Requirements course compare to self-study for certification preparation?
The 20346D course provides structured, expert-led training with hands-on labs and official Microsoft courseware. Unlike self-study, you receive a 30-day re-attendance guarantee and dedicated mentor support. This comprehensive approach ensures a deeper understanding and higher pass rates for the 70-346 exam compared to independent preparation.

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