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We're here to help you find itDesign change strategies using the ADKAR Model, PCT Model, and Prosci 3-Phase Process to drive adoption. Koenig delivers hands-on labs and real-world projects with certified instructors, preparing you for Prosci and APMG certification.
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Explore Change Management certification and training courses — delivered live by certified instructors.
Change Management by ServiceNow provides a structured approach to transitioning organizations through technological shifts while minimizing disruption. This course covers managing change requests, risk, and stakeholder alignment within enterprise service management. You will master Change Approval Policies, Risk Intelligence, and the CAB Workbench to ensure compliant execution. By implementing these standardized processes, students can expect a significant reduction in system downtime and a measurable increase in deployment frequency. This training is essential for IT service managers and DevOps leads seeking to balance development velocity with operational governance, ensuring stable, traceable, and successful infrastructure transitions.
ITIL Foundation
Hold ITIL 4 Foundation or prior ITIL certification
Change Concepts
Explain change types, models and lifecycle stages
Risk Assessment
Evaluate impact and risk of proposed changes
Service Management
Understand ITSM processes and service lifecycle
Stakeholder Engagement
Identify and communicate with change stakeholders
Process Governance
Apply controls for compliance and audit readiness
The building blocks every Change Management solution is made of
See what your official Change Management certification looks like. Download a sample — then let our advisors map the fastest path to earning the real one.
APMG-CFAPMG International Change Management Foundation
APMG-CPAPMG International Change Management Practitioner
CCMPACMP Certified Change Management Professional
PROSCI-CCPProsci Certified Change Practitioner
CMI-ACMPChange Management Institute Accredited Change Manager
ACMP-ASSOCACMP Associate Change Management Professional
Official credential badges — shareable on LinkedIn
Four formats. One quality standard. Every option comes with the same expert instructors, official courseware, and money-back guarantee.
Every factor that determines whether you actually pass your Change Management exam — rated across every training format available.
| Criteria | Koenig | ALP Provider | Legacy Provider | Self-Paced Platform | Free Platform |
|---|---|---|---|---|---|
| Trainer Quality & Expertise | |||||
| Certified Trainers | ✖ | ✖ | Partial | ||
| Live Instructor-Led | ✖ | ✖ | Partial | ||
| 1-on-1 Private Training | ✖ | ✖ | ✖ | ✖ | |
| APMG Accreditation Standards | |||||
| Official APMG Accredited Training Organization | ✖ | ✖ | ✖ | ||
| APMG Official Courseware | ✖ | ✖ | Partial | ||
| APMG Examination Center | ✖ | ✖ | ✖ | ||
| Flexibility & Global Access | |||||
| Any-Day/Flexi Start | ✖ | ✖ | |||
| On-Site Delivery | ✖ | ✖ | ✖ | ||
| Global Delivery Reach | Partial | ✖ | |||
| Performance & Trust Signals | |||||
| Exam Pass Rate | 95% | Industry Avg | Not Reported | Not Reported | Not Reported |
| Entry Price (Fundamentals) | ~$745 | ~$1,500+ | $15-30/mo | Free | Free |
| Verified Learner Reviews | 18,400+ · 4.9★ | Limited | Limited | Limited | Not Reported |
Data sourced from public pricing pages and review platforms. Accurate as of March 2026. Partial = available in select regions only.
Verified reviews from learners certified on Azure, AI, Security, and more.
From our headquarters in India to training centers across UAE, Iraq, Saudi Arabia, UK, USA, Singapore, Australia, and more — Koenig delivers Microsoft certification training in 50+ countries.
