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We're here to help you find itMaster Cisco Collaboration technologies to design workflows, configure call routing, and deploy secure hybrid environments. Gain hands-on expertise to achieve your CCNP Collaboration certification.
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Collaboration is a unified communications technology developed by Cisco that integrates voice, video, messaging, and conferencing to streamline real-time interaction across distributed teams. It forms a core part of Cisco’s enterprise networking stack, designed to unify communication tools into a secure, scalable infrastructure for on-premises, hybrid, and cloud environments. Key components include Cisco Unified Communications Manager (Unified CM) for call control and dial plan management, Cisco Unity Connection for voicemail and unified messaging, and Cisco Expressway-C and Cisco Expressway-E for secure edge connectivity and business-to-business communications. The platform supports Cisco IP Phones, Cisco video endpoints, and Cisco Jabber for endpoint access, while Cisco Meeting Server enables on-premises conferencing with content sharing, and Cisco IM and Presence Service delivers real-time messaging and presence. This technology is for IT professionals, network administrators, and collaboration engineers responsible for deploying, managing, and securing enterprise communication systems, enabling them to integrate voice, video, and messaging infrastructure with centralized control, interoperability, and resilience.
Networking Fundamentals
Understand LANs, WANs, switching, routing and IP addressing
VoIP Basics
Explain PSTN, SIP signaling and Voice over IP concepts
Cisco Unified CM
Manage users, devices and media resources in Unified CM
Collaboration Endpoints
Configure and operate IP phones and video endpoints
Dial Plan Essentials
Design basic dial plans and call routing configurations
Cisco IOS CLI
Navigate and use Cisco IOS command line interface
The building blocks every Collaboration solution is made of
See what your official Collaboration certification looks like. Download a sample — then let our advisors map the fastest path to earning the real one.
350-801 CLCORCollaboration Core
300-820 CLHCTCollaboration Cloud & Edge Implementation
300-810 CLICACollaboration Applications
300-815 CLACCMAdvanced Call Control
300-825 CLCNFCollaboration Conferencing
CCIE CollaborationCollaboration
Official credential badges — shareable on LinkedIn
Four formats. One quality standard. Every option comes with the same expert instructors, official courseware, and money-back guarantee.
Every factor that determines whether you actually pass your Collaboration exam — rated across every training format available.
| Criteria | Koenig | ALP Provider | Legacy Provider | Self-Paced Platform | Free Platform |
|---|---|---|---|---|---|
| Trainer Quality & Credentials | |||||
| MCT-Certified Trainers | Partial | ✖ | ✖ | ||
| Live Instructor-Led Classes | ✖ | ✖ | |||
| 1-on-1 Private Training | ✖ | ✖ | ✖ | ✖ | |
| Microsoft Authorisation | |||||
| Official Microsoft ALP Status | Partial | ✖ | |||
| Official MOC Courseware | Partial | ✖ | |||
| ESI / EA Credits Accepted | Partial | ✖ | ✖ | ||
| Flexibility & Access | |||||
| Flexi / Any-Day Start | ✖ | ✖ | |||
| On-Site / Fly-Me-A-Trainer | ✖ | ✖ | |||
| Global Delivery (50+ countries) | Partial | Partial | |||
| Results & Trust | |||||
| Exam Pass Rate (e.g., MS-700) | 95% | ~70–75% | Not published | Not tracked | Variable |
| Entry Price (Fundamentals) | ~$745 · best value | ~$1,500+ | ~$1,400+ | $15-30/mo | Free |
| Verified Student Reviews | 18,400+ · 4.9★ | Limited | Limited | High volume | N/A |
Data sourced from public pricing pages and review platforms. Accurate as of March 2026. Partial = available in select regions only.
Verified reviews from learners certified on Azure, AI, Security, and more.
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