Unable to find what you're searching for?
We're here to help you find itSolve complex technical challenges using Root Cause Analysis, 5 Whys, and Fishbone Diagrams to drive continuous improvement. Koenig delivers hands-on training through officially credentialed instructors and real-world projects, preparing learners for the Certified Problem-solving Technology Professional (CPSTP) certification.
500K+ certified professionals
Explore Problem Solving certification and training courses — delivered live by certified instructors.
Problem Solving is a systematic technology for identifying, analyzing, and resolving challenges across organizational and technical domains, published by Koenig Solutions as part of its professional skills development portfolio. It integrates structured methodologies to break down complex issues into manageable components, enabling evidence-based resolution within dynamic environments. The technology encompasses core components including Actor Analysis for mapping stakeholder influence, Causal Modeling to trace root causes, Goal Trees and Means-End Diagrams for strategic pathway definition, Problem Diagrams to visualize system constraints, Uncertainty Assessment for risk evaluation, Decision Support Systems for data-driven recommendations, and Score Cards for solution prioritization. These modules are applied through frameworks such as Open Source Decision Support and Open Source Score Cards, using tools like decision matrices and scenario analysis to ensure robust outcomes. This technology is for professionals, managers, and consultants who must navigate ambiguity, lead teams through change, and implement effective solutions in complex environments, as it equips them with validated analytical and creative techniques to improve decision-making and drive organizational impact.
Technical Foundation
Completion of Intro to Data Analysis or minimum 1 year experience in a technical role.
Programming Proficiency
Basic proficiency in Python or pseudocode to implement logical solutions.
Root Cause Analysis
Familiarity with root cause analysis frameworks like the 5 Whys or Fishbone diagrams.
Boolean Logic
Foundational understanding of Boolean logic and conditional branching structures.
Data Modeling
Ability to structure data and processes to support systematic problem analysis.
Analytical Evaluation
Experience in evaluating solution efficiency and effectiveness within a professional environment.
The building blocks every Problem Solving solution is made of
See what your official Problem Solving certification looks like. Download a sample — then let our advisors map the fastest path to earning the real one.
Four formats. One quality standard. Every option comes with the same expert instructors, official courseware, and money-back guarantee.
Every factor that determines whether you actually pass your Problem Solving exam — rated across every training format available.
| Criteria | Koenig | ALP Provider | Legacy Provider | Self-Paced Platform | Free Platform |
|---|---|---|---|---|---|
| Trainer Quality | |||||
| Kepner-Tregoe Certified Program Leaders | ✘ | ✘ | ✘ | ||
| Live Instructor-Led | Partial | ✘ | ✘ | ||
| 1-on-1 Private Training | ✘ | ✘ | ✘ | ✘ | |
| Kepner-Tregoe Authorization | |||||
| Official Kepner-Tregoe ALP Status | ✘ | ✘ | ✘ | ||
| Official Kepner-Tregoe Courseware | Partial | ✘ | |||
| Kepner-Tregoe Training Credits Accepted | ✘ | ✘ | ✘ | ||
| Flexibility and Access | |||||
| Any-Day/Flexi Start | ✘ | ✘ | |||
| On-Site or Fly-Me Trainer | Partial | ✘ | ✘ | ||
| Global Delivery Reach | Partial | ||||
| Results and Trust | |||||
| Exam Pass Rate | ✘ | ✘ | ✘ | ||
| Entry Price | ~$2,295 · best value | ~$2,295+ | Varies by provider | $1,170 | Free |
| Verified Learner Reviews | 18,400+ · 4.9★ | N/A | N/A | N/A | N/A |
Data sourced from public pricing pages and review platforms. Accurate as of March 2026. Partial = available in select regions only.
Verified reviews from learners certified on Azure, AI, Security, and more.
From our headquarters in India to training centers across UAE, Iraq, Saudi Arabia, UK, USA, Singapore, Australia, and more — Koenig delivers Microsoft certification training in 50+ countries.
