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We're here to help you find itDesign and configure AI-enhanced sales solutions using Dynamics 365 Sales, Copilot, and Sales Agents to automate lead qualification, optimize opportunity management, and accelerate deal closure. Koenig delivers hands-on labs with official Microsoft courseware and certified trainers to prepare you for the Dynamics 365 Sales AI Consultant Associate certification.
500K+ certified professionals
Explore Sales Emerging Technology certification and training courses — delivered live by certified instructors.
Sales Emerging Technology is a suite of AI-powered automation tools developed by Salesforce to streamline and enhance sales workflows by reducing manual tasks and increasing productivity. It leverages autonomous AI agents that operate within the Salesforce Customer 360 ecosystem, enabling sellers to focus on high-value activities like relationship building and deal closing. Key components include Agentforce Sales, which automates prospecting, lead qualification, and meeting booking; Sales Cloud, which centralizes customer data and sales processes; Revenue Cloud, which manages quoting and invoicing; Data 360, which unifies enterprise data for accurate agent decisions; and MuleSoft, which integrates agents with external systems. These services work together to deliver intelligent, secure, and scalable automation across the sales lifecycle. This technology is designed for sales professionals, revenue operations teams, and channel partners who need to increase efficiency, reduce administrative burden, and accelerate deal cycles using AI-driven insights and automation.
Admin Permissions
Hold Power Platform and Dynamics 365 Sales administrator roles
Copilot Studio Access
Have a valid Copilot Studio license and set up capacity
Modern UI Enabled
Turn on the modern interface in the Sales Hub app
Data Connectivity
Allow connectors for Dataverse, Copilot Studio and public data
Email Integration
Configure server-side synchronization with Exchange for email outreach
AI Features Activated
Enable AI agents, insights and generative AI in Power Platform
The building blocks every Sales Emerging Technology solution is made of
See what your official Sales Emerging Technology certification looks like. Download a sample — then let our advisors map the fastest path to earning the real one.
CRT-600Salesforce AI Associate
CRT-650Salesforce AI Specialist
TDS-C01Tableau Desktop Specialist
CRT-101Salesforce Administrator
CRT-251Salesforce Sales Cloud Consultant
CRT-450Salesforce Platform Developer I
Official credential badges — shareable on LinkedIn
Four formats. One quality standard. Every option comes with the same expert instructors, official courseware, and money-back guarantee.
Every factor that determines whether you actually pass your Sales Emerging Technology exam — rated across every training format available.
| Criteria | Koenig | Free Platform | Self-Paced Platform | ALP Provider | Legacy Provider | Note |
|---|---|---|---|---|---|---|
| Trainer Expertise and Credentials | ||||||
| MCT-Certified Trainers | ✖ | ✖ | ✖ | — | ||
| Live instructor-led delivery | ✖ | ✖ | Partial | — | ||
| 1-on-1 private training | ✖ | ✖ | ✖ | ✖ | — | |
| Official Salesforce Authorization | ||||||
| Official Salesforce ALP Status | ✖ | ✖ | ✖ | — | ||
| Official courseware product | ✖ | ✖ | — | |||
| ESI / EA Credits Accepted | ✖ | ✖ | ✖ | ✖ | — | |
| Flexibility and Global Access | ||||||
| Any-day/flexi start | ✖ | ✖ | — | |||
| On-site or fly-me-a-trainer | ✖ | ✖ | ✖ | Partial | — | |
| Global delivery reach | Partial | Partial | — | |||
| Results and Proven Trust | ||||||
| Exam pass rate | 95% | N/A | N/A | N/A | N/A | Row omitted on live page: unverified for this vendor |
| Entry price for fundamentals | ~$745 · best value | Free | Free | ~$1,500+ | $15-30/mo | — |
| Verified learner reviews | 18,400+ · 4.9★ | N/A | N/A | Limited | Limited | Row omitted on live page: unverified for this vendor |
Data sourced from public pricing pages and review platforms. Accurate as of March 2026. Partial = available in select regions only.
Verified reviews from learners certified on Azure, AI, Security, and more.
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