Customer Engagement With AI And Microsoft Copilot

03 Sep 2026 09:30 AM CST

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Webinar Overview

In this webinar we will Explore the future of AI in Dynamics 365 Customer Engagement and how organizations can prepare for the next generation of intelligent CRM.

Key Points

AI trends in CRM
Microsoft AI roadmap
Copilot innovations
Responsible AI
Business transformation

Meet The Trainer

Frank Ilemona Oguche

Experienced trainer skilled in Microsoft Dynamics 365 Customer Insights, CRM, and model-driven apps. Known for enhancing customer experiences and sales processes, with a track record of training clients in Dynamics 365 solutions.

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Customer Engagement With AI And Microsoft Copilot

Webinar Summary:

In this webinar we will Explore the future of AI in Dynamics 365 Customer Engagement and how organizations can prepare for the next generation of intelligent CRM.

03 Sep 2026 | 09:30 AM CST 1 Hour

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Customer Engagement With AI And Microsoft Copilot