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Microsoft Dynamics 365 CE And The Rise Of Copilot

04 Dec 2026   01:30 AM CST

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Webinar Overview
A forward-looking session about the transition from AI assistants that help users to AI agents that can perform work. Explore what agentic CRM means and how organizations can introduce agents into Sales and Customer Service.
Key Points

  • Copilot capabilities across Dynamics 365
  • Sales use cases
  • Customer Service use cases
  • Customer Insights use cases
  • Field Service use cases
Meet The Trainer
Frank . Oguche
Frank . Oguche

Experienced trainer skilled in Microsoft Dynamics 365 Customer Insights, CRM, and model-driven apps. Known for enhancing customer experiences and sales processes, with a track record of training clients in Dynamics 365 solutions.

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Microsoft Dynamics 365 CE And The Rise Of Copilot
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Webinar Summary:

A forward-looking session about the transition from AI assistants that help users to AI agents that can perform work. Explore what agentic CRM means and how organizations can introduce agents into Sales and Customer Service.

04 Dec 2026 | 01:30 AM CST   1 Hour